I’ve had it up to here!!
What is it with telling people they have “flat media arches” and that they need ‘special’ insoles to correct their high / low / flat / wonky arches??
Another victim of scam selling in this morning in a relatively decent shoe but also convinced she ‘needed’ extra support and conned into a €50 pair of insoles.
For Christ’s sake, sell her the proper shoe in the first place!
Oh, no you won’t, that’s right because your margin in in the insoles. Grab people’s attention with “Buy 1 get one 50% Off” and con them with unnecessary insoles at a ridiculous mark-up to make up the shortfall.
And then you wonder why the examiners were circling?
For what it is worth I let this lady go with advice on improving basic running form, proprioception and leg strength to improve her chanced of becoming injury free.
You lost a customer, I gained a friend for life who will tell everyone about her experience today.